This Privacy Policy outlines New Growth Counseling, LLC ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.newgrowthindy.com ("Site"), or otherwise share personal information with us (collectively: "Users").  This Privacy Policy was updated on 2/6/25.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: Email address; First name and last name; Phone number; Address, City, State, ZIP/Postal code.  Personal data does not include clinical information. 

Usage Data

Usage Data is collected automatically when using the service. Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Cookies

We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.  A Cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service. 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our service, including to monitor the usage of our service.

• To  manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

• To attend to and manage your requests to us.​

• We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Retention of Your Usage Data

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Disclosure of Your Personal Data

We do not share your personal data with third parties for the purpose of marketing.  We commit not to transfer your personal data to external organizations without your consent, except as required by law or as part of a business transaction. We implement strict access controls and data protection measures to prevent unauthorized sharing of your data.  

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Contact New Growth Counseling, LLC  at 317-857-3157 

• Opt- in: By texting START to 317-857-3157 you consent to receive appointment notification, customer assistance and resources  from New Growth Counseling, LLC.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to lharris@newgrwothindy.com or 317-857-3157  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the service

• Protect the personal safety of users of the service or the public

• Protect against legal liability

​Security of Your Personal Data

​

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

​New Growth Counseling, LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
 
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.
 
• Data Usage: We use your data solely for sending account notifications as appointments reminders and customer care support.  
 
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
 
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
 
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
 
• Messages are recurring, and message frequency varies.
 
• Contact New Growth Counseling, LLC at (317) 857-3157 or lharris@nwgrowthindy.com for HELP or to STOP receiving messages.
 
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to lharris@nwgrowthindy.com or (317) 857-3157
After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
 
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
 
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. New Growth Counseling, LLC will not sell, rent, or share the collected mobile numbers

​Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, You can contact us at info@newgrowthindy.com